Privacy Policy

Your privacy on the internet is important to us. We respect your right to privacy and your right to view and update the personal information which we hold about you. We are committed to protecting your privacy when you visit our sites or contact us in any way. We will only deal with your personal information in accordance with the Privacy Act and this privacy policy.

Information:

We gather various information about clients and users of our website.

This information includes:

• personal information that you have provided in order to request information (such as requesting policy information or requesting that an adviser contact you)

• personal information that you have provided in order for us to take action on your behalf (such as requesting a change of address)

• information collected by us through click-tracking in relation to your use of the website, including the content you upload and the content you access; and

• aggregated data, which tracks traffic to the website, and cookies, which are pieces of information transferred to your computer hard drive for record keeping (such as your preferences on our website).

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Disclosing your personal information

We will not sell or rent your personal information to any third party. We do however share your contact information with trusted third parties that work on our behalf to distribute our email or print communications. These companies will only use your personal information in accordance with the Privacy Act, and this privacy policy, and will never share or on-sell any information that they hold on behalf of Joann Limited

Links to other websites:

Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We do not endorse any third-party websites or their content, and we have no control over the conduct of the companies or organisations operating those sites. Before you disclose any personal information to another site, we advise you to check its terms and conditions, including its privacy and security policies.

Updates to our information practices :

We reserve the right to change this policy at any time and without notice. By continuing to use the website, you agree to be bound by the privacy policy current at that time. You should check from time to time to see if the policy has changed.

Complaints:

Joann Financial Insurance is committed to dealing quickly and appropriately with any complaint you make about your privacy – or any other relevant matter that you are concerned about. If you are concerned that this privacy policy may have been breached or your privacy has been compromised, please email us immediately via info@joannfs.com or call (0064) 21-965233. For more information on privacy see the Privacy Commissioner’s website.